| "You said that with our investment of time, money, and effort you would help us to increase our sales, improve our management style, and our customer service. Now several years later, I can look back on your claims and confirm them with results. The fruits of both our efforts have been realized and we have been recognized with a national award! It represents excellence in technical ability, training programs, and customer service and an overall commitment to be the best service organization possible." | |
President, Office Systems Company | |
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| "While some of my staff started the program with some skepticism and doubt, all of us quickly realized the power of the material and the value of your methodology. Spaced repetition over a period of eight weeks proved to be highly effective and we were experiencing positive results mid-way through the program. For the first time in our 15 year history we established a company Vision, defined Core Values, and started implementing Organizational Goals in a manner that would foster their achievement." | |
President, Technical Communications Company | |
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| "Jeff was essential in our effort in bringing four of our remote engineering teams from working as separate, isolated, and contentious groups to a point where we are working effectively and interdependently as one team, effectively building a single product together. It was a pleasure working with Jeff. I found him to be insightful, direct, and truthful in his interactions with all members of my organization." | |
| | Director of Engineering, Device Software Tools Company | |
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| "Our year over year Sales Revenue Growth was 96%. Our fiscal year end earnings from operations was 249%, plus we were able to double the dollars invested in marketing as planned. We had 100% employee retention. Our order turn around time was 98% fulfillment within 3 days and 100% within 5 days. We had one customer complaint which translated into 99.9% customer satisfaction. We attribute much of this year's progress to the ideas developed and the actions we took during and following your Strategic Thinking and Business Planning Process. We also benefited from your follow-up, your subtle and not so subtle feedback on our implementation efforts. We appreciate the guidance and the direction your provided as we worked through this process." | |
President, Professional Services Company | |
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| "Thank you so much for helping me grow my business to the point it is today. I will close more than twice the number of loans I have averaged over the previous three years I have been in this business. I couldn't have done this without your help!" | |
Senior Loan Officer | |
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| "Jeff Young's work with our organization was so valuable in getting us to see things we didn't realize were going on among our team. His feedback and help made us much more effective as an organization and improve our results as a team." | |
| | Cofounder of Future Maker Dialogues | |
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| "Jeff worked with our whole group to identify, prioritize, and work on areas of potential improvement. Jeff approached the project with great professionalism and worked hard to make it a success. We were very satisfied with the results. Working with Jeff was extremely worthwhile, enjoyable as well as productive." | |
| | Director of Technology Services | |
